In every industry, research shows that optimistic salespeople significantly outperform the pessimists. But HOW do they do it, and how can you learn to pick up your spirits even when the going gets tough? Jack and Len will interview their guest, Susan Cullen, President of Quantum Learning Solutions. She will discuss the science behind Learned Optimism and how you can use these techniques to increase your sales AND your satisfaction. Yes, Optimism can be Learned!