Newsletter

With our compliments, subscribe to our informative newsletter aimed at keeping sales professionals and their leaders at the top of their game with practical sales training and development tips from the Corporate Sales Coaches.

Subscribe >>

Customer Service Training

The individual Customer Service representative today holds extraordinary influence over the consumer's entire relationship with a company. Maximizing the positive response potential for each Customer Service employee makes the difference between customer dissatisfaction, and customer delight. And maximizing the positive influence of Customer Service professionals is what Corporate Sales Coaches is all about.

Our customer service programs are available to you in variety of flexible delivery options:

Classroom Sales Training 

CLASSROOM - Corporate Sales Coaches offers the best in customized Instructor Led Classroom Training. Each of our classroom courses is backed by over 20 years experience in the field to deliver consistent, repeatable results every time. Additionally, our classroom courses can be blended with our on-line seminars and web courses offering you the maximum flexibility to determine how to best create a program that will deliver high impact and measureable results to your organization.

On-Line Sales Seminars  ON-LINE INSTRUCTOR-LED WEBINARS - Our engaging interactive On-Line Sales Webinars give you 90 information packed minutes of solid service techniques you can immediately begin to use to improve your effectiveness and increase your customer satisfaction ratings.  Each webinar is host by either Corporate Sales Coaches CEO Len D'Innocenzo or Executive VP Jack Cullen, both experts in the field of outstanding customer service. 
On-Line Sales Web 

ON-LINE SELF-PACED (WEB)- Corporate Sales Coaches on-line learning programs have consistently received praise as some of the most interactive and impactful e-learning programs people have ever taken. Our engaging interactive web courses deliver solid customer service techniques you can immediately begin to use to improve your effectiveness and increase customer satisfaction.

Our Clients Say:

 "Let me start by saying how unique you have been in developing and modifying programs that recognize our constantly changing needs in all areas, including sales, leadership and customer service.  This is in contrast to previous vendors, and your competitors..." [more]

Director of Field Operations, Lawson Software

More Testimonials >>

Follow Me